Payment Policy

At Casa Koora, we want your shopping experience to feel effortless and enjoyable from start to finish. Our checkout process is designed to be clear, secure, and flexible, allowing you to focus on discovering the perfect piece for your home.

We accept a wide range of trusted payment options, including American Express, Apple Pay, Google Pay, Mastercard, Maestro, PayPal, Shop Pay, UnionPay, and Visa.

All payments are processed in Australian dollars (AUD), and the total amount is charged when your order is placed. In some cases, your bank may temporarily show a pre-authorization before completing the payment—this is a normal banking procedure and will clear automatically once the transaction is confirmed.

Your privacy and security are our top priorities. Every payment is processed through encrypted SSL technology, and we partner only with certified and reputable payment providers. Casa Koora never stores your card or payment details—your information is handled safely between you and your bank.

If you experience any issues during checkout, please make sure your payment details match your bank’s records. If the issue persists, reach out to us at contact@casakoora.com and our support team will gladly assist you.

To maintain a safe and reliable shopping environment, we also monitor for any unusual payment activity. If something seems out of the ordinary, we may contact you to confirm your details before your order is shipped.

With Casa Koora, you can shop confidently knowing every transaction is protected—from your first click to your final payment.